Desabet Terms & Conditions

These Terms and Conditions (hereinafter referred to as "the Terms", "this Agreement", or "T&C") constitute a legally binding agreement between you (the "User", "Player", or "you") and Desabet (hereinafter referred to as "Desabet", "we", "us", or "the Company") in respect of your access to and use of the Desabet website located at desabet.cam, including all associated services, products, applications, and features available thereon (collectively, "the Platform").

Desabet is an online entertainment and gaming platform offering casino games, live dealer experiences, sports betting, and related gaming services to eligible users. The Platform is operated under applicable licensing and regulatory conditions and is intended solely for entertainment purposes.

By accessing the Platform, registering an account, depositing funds, or placing any bet or wager, you unconditionally and irrevocably accept these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated by reference into this Agreement and form part of the complete legal framework governing your use of Desabet.

In these Terms, the following expressions shall have the meanings assigned to them below unless the context otherwise requires:

To be eligible to register and maintain an account on the Desabet Platform, you must satisfy all of the following criteria at the time of registration and on a continuous basis throughout the duration of your account:

• You must be at least 21 years of age. Desabet strictly prohibits participation by persons under 21. We reserve the right to request proof of age at any time and to suspend accounts pending age verification.
• You must be a natural person. Corporations, partnerships, trusts, and other legal entities are not permitted to hold Player accounts.
• You must possess the full legal capacity to enter into binding contracts under the laws applicable to your jurisdiction of residence.
• You must not be a resident of a Prohibited Jurisdiction. It is your sole responsibility to determine whether your access to and use of the Platform is lawful in your jurisdiction before registering.
• You must not have been previously excluded or banned from the Platform or any related service operated by Desabet.
• You must not be a self-excluded individual under any active self-exclusion agreement with Desabet or a recognised problem gambling support organisation.

Each eligible individual may hold one and only one registered account on the Desabet Platform. The creation of duplicate, multiple, or secondary accounts — whether under the same name, identity, device, IP address, payment method, or household — is strictly prohibited and constitutes a material breach of these Terms.

During the registration process, you must provide accurate, current, and complete information as requested by the registration form, including but not limited to:

• Your full legal name as it appears on your official government-issued identification;
• A valid and accessible email address that belongs to you;
• A valid Malaysian mobile phone number;
• Your date of birth confirming you are aged 21 or above;
• A unique username and a secure password of your choosing.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not disclose your username or password to any third party. Desabet will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

You must notify Desabet immediately via the support team if you have reason to believe that your account has been accessed without your authorisation, or that your credentials have been compromised. Desabet reserves the right to take immediate protective action on your account, including temporary suspension, pending investigation of any suspected unauthorised access.

In accordance with our compliance obligations and as a condition of processing withdrawal requests, all Players are required to complete identity verification ("KYC") before their first withdrawal is approved. Desabet reserves the right to request KYC documentation at any time during the lifecycle of an account.

Documents typically required for KYC verification include:

• Proof of Identity: A clear, valid, and unexpired copy of your Malaysian MyKad, Driver's Licence, or Passport (front and back where applicable);
• Proof of Address: A utility bill, bank statement, or government-issued document issued within the previous three calendar months, clearly displaying your full name and residential address;
• Selfie Verification: A clear photograph of yourself holding your identity document, taken against a plain, well-lit background;
• Payment Method Verification: Screenshot or confirmation of the payment account (e-wallet or bank account) used for deposits, confirming that the account is registered in your name.

KYC verification is typically completed within 24 to 48 business hours from the time all required documentation is received. Desabet will notify you by email upon successful verification or if additional documentation is required.

Desabet accepts deposits denominated in Malaysian Ringgit (MYR/RM) via the following verified payment channels:

• E-Wallets: Touch 'n Go eWallet, Boost, GrabPay (instant processing);
• Online Banking: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect (via FPX, typically 5–15 minutes);
• Instant Transfer: DuitNow (instant processing for DuitNow-enabled bank accounts);
• Financial Process Exchange (FPX): Supporting all major Malaysian commercial banks.

The minimum deposit amount is RM30 per transaction. The maximum deposit per transaction is RM30,000, subject to the applicable limits of your chosen payment provider.

All funds deposited must originate from a payment account registered in your own name. Deposits made from third-party accounts — including those belonging to friends, family members, or business associates — are strictly prohibited and may result in immediate account suspension and return of funds to the originating account.

Desabet does not charge deposit fees. However, your payment provider may apply their own transaction charges, which are your sole responsibility. Desabet accepts no responsibility for processing delays caused by your bank or e-wallet provider.

Withdrawals from the Desabet Platform are subject to the following conditions:

• Your account must be fully KYC-verified before your first withdrawal request can be approved;
• Your real-money balance must be sufficient to cover the requested withdrawal amount;
• All applicable wagering requirements associated with any active or redeemed bonus must be satisfied in full before bonus-derived funds may be withdrawn;
• The withdrawal must be directed to a payment account registered in your own name, matching the name on your Desabet account;
• Your account must be in good standing with no active fraud investigation, dispute, or responsible gambling restriction.

Target processing times by payment method are as follows: e-wallets (Touch 'n Go, Boost, GrabPay) within 5 minutes; DuitNow and FPX bank transfers within 5–15 minutes; direct bank wire transfers within 15–60 minutes during business hours. These are target times and may vary based on the volume of requests and your provider's processing capacity.

Desabet reserves the right to request additional verification documents before processing any withdrawal that exceeds standard limits or that triggers enhanced due diligence procedures. Failure to provide requested documentation within 7 calendar days may result in the withdrawal request being cancelled and returned to your account balance.

Desabet offers various bonuses, promotional credits, and incentive programmes to eligible Players. All bonuses are subject to the specific terms stated in the relevant promotion, and to the general bonus conditions set out in this clause.

• Wagering / Rollover Requirement: All bonus funds must be wagered the stipulated number of times (as stated in the relevant promotion) before any associated funds may be withdrawn. The wagering requirement is calculated on the bonus amount received unless otherwise stated.
• Maximum Bet During Bonus: While bonus funds are active in your account, the maximum permitted single bet or stake is typically MYR 250–500, as specified per promotion. Placing bets that exceed the maximum bet limit during bonus play may result in the voiding of the bonus and any associated winnings.
• Game Contribution: Not all games contribute equally toward wagering requirements. Slot titles typically contribute 100%; table games including baccarat, blackjack, and roulette typically contribute 10–20% unless otherwise stated in the promotion terms.
• Bonus Expiry: Bonuses not wagered within the specified validity period (typically 7, 14, or 30 days from the date of credit) will expire and be removed from your account balance without compensation.
• Bonus Abuse: Any behaviour determined by Desabet to constitute bonus abuse — including but not limited to structured wagering designed to fulfil rollover requirements with minimal risk, exploitation of system errors, or coordinated multi-account bonus farming — will result in forfeiture of the bonus and associated winnings and may result in account termination.
• Maximum Cash-Out: Certain promotions impose a maximum withdrawable amount attributable to bonus-derived winnings. Where such a limit exists, it will be clearly stated in the promotion terms.

The following general rules apply to all betting and gaming activity conducted through the Desabet Platform:

• All bets are final and binding once confirmed. Desabet does not accept cancellations after a bet has been accepted and acknowledged by the system;
• In the event of a technical malfunction, network failure, or system error that results in a bet being placed or settled incorrectly, Desabet reserves the right to void the affected bet and return the stake to the Player's account;
• Desabet reserves the right to limit stake amounts, refuse bets, or limit winnings at its absolute discretion, including in cases where unusual betting patterns are detected;
• In sports betting, the rules applicable to each market type (including Asian Handicap, Over/Under, and Mix Parlay) are described in the sportsbook help section and form part of the applicable betting rules;
• Where there is a dispute regarding the settlement of a bet, the relevant game logs, transaction records, and system data maintained by Desabet shall constitute the definitive record and will be used to resolve the dispute;
• Desabet is not responsible for betting decisions made by Players. Players accept all risk associated with the outcome of bets placed through the Platform.

The following conduct is strictly prohibited on the Desabet Platform. Violation of any of the following provisions constitutes a material breach of these Terms:

• Fraud and Misrepresentation: Providing false, misleading, or inaccurate registration information; impersonating another person; or using falsified identity documents;
• Multi-Accounting: Creating, operating, or accessing more than one Desabet account, whether directly or through a proxy, agent, or intermediary;
• Collusion: Coordinating with other Players to gain an unfair advantage in any game or betting market;
• Automated Betting Tools: Using bots, scripts, artificial intelligence systems, or any automated software to place bets or interact with the Platform in a manner not sanctioned by Desabet;
• Money Laundering: Using the Platform for the purpose of laundering, concealing, or transferring funds derived from illegal activity;
• Chargebacks: Deliberately initiating fraudulent payment chargebacks or disputes with payment providers after funds have been legitimately credited and used;
• Circumventing Security: Attempting to reverse-engineer, hack, exploit, or otherwise compromise the integrity or security of the Platform or its underlying technology.

Desabet reserves the right to suspend, restrict, or permanently close any Player account at any time, with or without prior notice, in the following circumstances:

• Failure to complete KYC verification within the required timeframe;
• Reasonable suspicion of fraud, prohibited conduct, or breach of these Terms;
• Reasonable suspicion of money laundering, terrorist financing, or other financial crime;
• Where required by applicable law, court order, or regulatory direction;
• Where an account appears to have been registered by an individual under 21 years of age;
• At the request of the account holder via a self-exclusion application.

Where an account is closed by Desabet due to a breach of these Terms, any remaining real-money balance (net of any bonus funds, voided winnings, or amounts subject to investigation) may be returned to the Player via the original deposit method, at Desabet's sole discretion and subject to the completion of any required compliance review.

Players wishing to voluntarily close their account may do so by contacting the support team. Desabet will action closure requests within 3 business days, subject to any outstanding balance, open bets, or compliance obligations.

Desabet is committed to promoting safe, responsible, and sustainable gambling. We recognise that for a small proportion of users, gambling can cause harm. The following tools are available to all registered Players at no cost and are accessible directly from account settings:

• Deposit Limits: Daily, weekly, and monthly deposit caps that restrict the maximum amount you may deposit within the applicable period;
• Session Time Reminders: Configurable alerts that notify you when you have been active on the Platform for a set duration;
• Cool-Off Period: A temporary account restriction of between 24 hours and 30 days during which you cannot access betting features;
• Self-Exclusion: A longer-term account restriction of between 6 months and 5 years. Self-exclusion requests are irrevocable for the duration of the elected period;
• Account Activity History: Full transparency of your betting history, deposit and withdrawal records, and balance movements.

The Desabet Platform is strictly for players aged 21 and above. This requirement is enforced through our KYC verification process, and any account found to have been registered by an underage individual will be immediately closed with all funds returned to the depositing payment method.

If you believe your gambling behaviour is causing harm to yourself or others, we encourage you to activate self-exclusion immediately and to seek support. Professional support resources include the Talian Kasih helpline (15999) in Malaysia and GamCare for online guidance.

For comprehensive information on responsible gambling tools and how to activate them, please visit our Responsible Gambling page.

All content on the Desabet Platform — including but not limited to the website design, layout, graphics, logos, text, software, game titles, game mathematics, trademarks, and service marks — is the proprietary property of Desabet or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes, in accordance with these Terms. This licence does not include the right to:

• Reproduce, copy, distribute, or transmit any Platform content for commercial purposes;
• Modify, adapt, translate, reverse-engineer, or create derivative works from any Platform content or software;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notice on the Platform;
• Use any automated data extraction, scraping, or indexing tools on the Platform without Desabet's prior written consent.

Any unauthorised use of Platform content or intellectual property may constitute an infringement of applicable laws and will be subject to legal action.

To the fullest extent permitted by applicable law, Desabet shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of winnings, profits, or anticipated savings resulting from betting outcomes;
• Loss or corruption of account data resulting from technical failures beyond Desabet's reasonable control;
• Service interruptions, downtime, or technical errors affecting the availability of the Platform;
• Delays in payment processing attributable to third-party payment service providers;
• Actions taken by Desabet in good-faith compliance with applicable law, regulatory requirements, or these Terms.

The Platform and all Services are provided on an "as is" and "as available" basis. Desabet makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, freedom from errors, or the accuracy of any odds, game outcomes, or statistical information displayed.

Desabet reserves the right to modify, update, or replace any part of these Terms at any time at its sole discretion. Amendments will be effective from the date they are published on the Platform. The "Last Updated" date at the top of this document will be revised accordingly.

Where an amendment materially affects your rights or obligations, Desabet will endeavour to provide reasonable notice via email to your registered address or via a prominent notice on the Platform prior to the amendment taking effect.

Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the Platform and may close your account by contacting our support team.

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with applicable law. Users accessing the Platform from Malaysia are responsible for compliance with all applicable Malaysian laws and regulations.

In the event of a dispute between you and Desabet arising from or relating to your use of the Platform, you are encouraged to contact our customer support team in the first instance. Desabet is committed to resolving disputes promptly and in good faith. We will investigate all complaints and respond within 5 business days of receipt.

If a dispute cannot be resolved through direct communication with our support team, the matter may be escalated in accordance with the dispute resolution procedures communicated to you at the time of escalation. Desabet's internal determination of factual matters — including game logs, transaction records, and system data — shall be given significant weight in the resolution of all disputes.

If you have any questions, concerns, or complaints relating to these Terms and Conditions, or to your use of the Desabet Platform, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, including Malaysian public holidays. Accessible directly from your account dashboard. Average response time: under 90 seconds.
• Email Support: Reach us at the following address (plain text — not a link): [email protected]. Email response time: within 4–6 hours.

All formal legal notices and correspondence should be submitted in writing via email to the support address above, clearly marked with the subject heading "Legal Notice — Desabet Terms & Conditions." Desabet will acknowledge receipt of formal legal correspondence within 3 business days.